Important Message From Westhills Veterinary Clinic
December 9 2021
Dear Valued Clients,
We continue to implement strict infection prevention and control practices with regular cleaning and disinfection and have increased our sanitation protocols in our public areas. We are working closely with our team to ensure that anyone who is not feeling well understands that we support them staying home.
Regarding clinic operations, we have implemented the following temporary changes, in order to protect the health of our clients, as well as the health of our staff.
Dear Valued Clients,
We continue to implement strict infection prevention and control practices with regular cleaning and disinfection and have increased our sanitation protocols in our public areas. We are working closely with our team to ensure that anyone who is not feeling well understands that we support them staying home.
Regarding clinic operations, we have implemented the following temporary changes, in order to protect the health of our clients, as well as the health of our staff.
APPOINTMENTS:
We request that our clients continue to observe direction from Alberta Health Services and practice appropriate social distancing. We ask clients not visit our veterinary practice in person if:
-they have recently returned from travel outside Canada
-they are feeling ill or exhibiting respiratory illness signs
-they have been in contact with an individual that has tested positive for COVID-19.
PET FOOD & MEDICATIONS:
If your pet requires food, or medications, please call us first to request these items. We continue to request 24 hours notice for prescription refills. We will arrange pre-payment by credit card, or debit card. Alternatively, you may order food, treats and other items by setting up an account at our online store and registering at whvc.clientvantage.ca.
We request that our clients continue to observe direction from Alberta Health Services and practice appropriate social distancing. We ask clients not visit our veterinary practice in person if:
-they have recently returned from travel outside Canada
-they are feeling ill or exhibiting respiratory illness signs
-they have been in contact with an individual that has tested positive for COVID-19.
PET FOOD & MEDICATIONS:
If your pet requires food, or medications, please call us first to request these items. We continue to request 24 hours notice for prescription refills. We will arrange pre-payment by credit card, or debit card. Alternatively, you may order food, treats and other items by setting up an account at our online store and registering at whvc.clientvantage.ca.
Finally, thank you for your patience and understanding when calling the clinic, our staff are doing their very best to provide excellent client service and veterinary care. If you have any questions, or concerns, please do not hesitate to call us at 403-242-9612, or email us at whvc1995@gmail.com.
On behalf of our clinic staff and families, we hope you and your families continue to stay safe and healthy.
Sincerely,
Lynnette SinclairSmith
Suzanne Adams-Hird